At 71 Concepts we want our clients to know that we are constantly researching products and learning about new technologies so we can bring those solutions straight to you.
Recently, we had the opportunity to speak with Mark Shaughnessy, VP of sales with Pulse-Eight America. Pulse-Eight are multi-award winning industry leading developers of Video/Audio control and distribution systems, they have been around since 2010 and do their own manufacturing.
Pulse-Eight creates the products that drive your system. Quality is important, and Pulse-Eight has high standards.
We asked Mark to explain why Pulse-Eight is different and how their innovative approach to the A/V industry impacts the client’s experience.
Mark explained that Pulse-Eight is different because they do their own manufacturing. Their products are manufactured in the UK, where CEO Martin Ellis is focused on quality and innovation. Martin has designed products that deliver optimum performance and has changed industry standards. Pulse-Eight tests each product 3 times before they are sent out, that is serious quality control!
Mark further explained that when you have a sophisticated A/V system installed, the components that power the experience matter, they are the parts that change what you see and hear, and what you see and hear creates the experience. When you install a 4K TV and pair it with a surround sound system, the “black box” that everything is connected through is arguably the most important piece. That black box determines how clear and crisp your picture is, how vivid and smooth the sound is. Pulse-Eight designs products to make your entire system perform at their highest levels. Mark offered an analogy, think about a Ferrari. If you purchased a sleek new Ferrari, would you want to drive it on a dirt road, or sleek pavement? The path you choose changes the performance. Pulse-Eight products are the sleek pavement.
Another benefit of Pulse-Eight manufacturing their own products, no waiting. We can expect orders to be filled within a couple of days.
We asked Mark about Pulse-Eight’s warranty on their products. He explained that they offer a 3-year advanced replacement warranty. What does this mean for our clients? It means that if you experience a failure with your products that cannot be repaired through tech support, the product is replaced. They offer 24-hour 5 day a week tech support to our team of installers. How long will you wait for a replacement, not long at all because they manufacture their products and offer 2-day shipping.
71 Concepts is excited to announce that we are an approved dealer with Pulse-Eight. We have no doubt that working with them will increase the overall experience we deliver to our clients.
Contact us today for more information on how we can create a custom home audio/video experience for your home.
469-393-4757
Info@71concepts.com